Privacy Policy

Fletcher Plant Limited t/a Fletchers Waste Management (We) know that you take the privacy of your information and how it used and shared very seriously, and we will only use your personal information in accordance with the current data protection law in the UK and this privacy policy. This notice describes Fletcher Plant Limited’s privacy policy and how we aim to repay the trust you have shown by sharing your personal data with us.

This policy applies to all the websites we operate, our use of emails and text messages for business purposes, and any other methods we use for collecting information. It covers what we collect and why, what we do with the information, what we will not do with the information, and what rights you have.

This privacy policy only applies to personal information we hold about individuals. It does not apply to information we hold about companies and other organisations.

We may update this privacy policy from time to time by publishing the amended version on our website. Unless we have legal grounds to do otherwise, we will provide you with at least 30 days’ notice of the effective date of the revised privacy policy. We may post the notice on our website and/or send you the notice by email.

Who We are

In this policy, whenever you see the words ‘We’ it refers to Fletcher Plant Limited, Clement Street, Sheffield, S9 5EA – Company Reg No. 08466840.

For the purposes of the General Data Protection Regulation, we are a Data Controller/Processor in respect of the personal information that we collect and process about you as described in this privacy policy.

Fletcher Plant Limited is a waste management provider located in Sheffield, UK.

Information We collect

We will only ever collect the information We need – including data that will be useful to help improve Our services.

We may collect and process the following data about you: –

Customers

Limited personal information such as name, postal address, phone number & email address that you provide by contacting Fletcher Plant Limited via our website, telephone or email and via 3rd party Waste Management Brokers.

Employees / Job Applicants

Personal identification information in relation to either the submission of CVs during the recruitment process or your employment with the Company such as your name, home address, date of birth, phone number, email address, NI No, bank details, emergency contact details, driving licence details, health information (relevant only to the individual’s role), passport details & grievance/disciplinary details.

How We use the information We collect

We may process your personal data for our legitimate business interests. “Legitimate Interests” means the interests of our Company in conducting and managing our business and providing you with the best services and products in the most secure way. These interests include:

  • General administration purposes only for the duration of your booking with us.
  • Recruitment and staffing.
  • Processing of personal employee information. We may collect, use and transfer your personal information through automated and paper-based data processing systems. We have established routine processing functions such as processing for regular payroll and pensions administration.

When we process your personal data for our legitimate business interests, we always ensure that we consider and balance any potential impact on you and your rights under data protection laws.

If you have any concerns about the processing described above, you have the right to object to this processing. For more information on your rights please see “Your Rights” section below.

Choice / opt-in and opt-out

Whenever the processing of your personal data requires your consent then you will be given the opportunity to opt-in or opt-out to having your contact details used as set out above, at the time your details are submitted.

Sharing your information

We may share your information for any of the purposes set out above with any member of Fletcher Plant, carefully chosen business partners who provide products or services through Fletcher Plant and Our service providers who perform services on Our behalf.

We may also disclose your personal information to third parties, if We are under a duty to disclose or share your personal data for legal or regulatory purposes, in relation to existing or future legal proceedings, for the prevention of fraud/loss or to protect the rights, property, safety of (Company), Our customers or others.

Data security

Information is stored by Us on computers located in the UK. We may transfer the information to other reputable 3rd party organisations as explained above – they may be situated inside or outside the European Economic Area. We may also store information in paper files.

Fletcher Plant Limited have policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely to protect against its loss, misuse and alteration.

Documentation can be supplied on request from our GDPR Officer via email at privacy@rflimited.co.uk.

Fletcher Plant Limited take steps to ensure that any businesses that we share your data with will have security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored correctly.

We will keep your information only for as long as We need it to provide you with the goods, services or information you have required, to administer your relationship with Us, to comply with the law, or to ensure We do not communicate with people that have asked Us not to. When We no longer need information, We will always dispose of it securely, using specialist companies if necessary to do this work for Us.

Cookies


By using our websites, you consent to the usage of data captured by the use of cookies. Cookies allow us to do multiple things to enhance and improve your browsing experience on our website. If you wish to turn off cookies, please adjust your browser settings. Our website will continue to function without cookies.
We use cookies to track visitors to our website; these details are in no way personal or identifiable details and will never be shared. Our cookies are for the sole purpose of improving the performance of our website for you, the user; this includes allowing us to geo-target our users, to make websites more personal and relevant to you.

Below are the 3rd party tools we use: –

Google analytics

Page views, source and time spent on website are part of the user website activities information we can see with this cookie. This information cannot be tracked back to any individuals as it is displayed as depersonalised numbers; this is in order to help protect your privacy whilst using our website.

Using Google Analytics, we can take account of which content is popular, helping us to provide you with reading and viewing materials which you will enjoy and find useful in the future.

We also use Google Analytics Remarketing cookies to display adverts on third party websites to our past site users, based on their past visits. The data we collect will only be used in accordance with our own privacy policy and Google’s privacy policy.

Should you not wish for your website visits to be recorded by Google Analytics, you are able to opt-out with the addition of a browser add-on: Google Analytics Opt-out Browser Add-on

Google analytics advertiser

We use Google Analytics Advertiser Features, which helps us to better understand site visitors, via anonymised data. This can include collecting information from:

  • Google Display Network Impression Reporting
  • DoubleClick Platform integrations
  • Google Analytics Demographics and Interest Reporting
  • Remarketing with Google Analytics

This information is collected via Google advertising cookies and anonymous identifiers, in addition to data collected through the standard Google Analytics implementation. It allows us to understand what type of users visit the site, which then allows us to improve the website’s offerings for a better user experience.

Google adwords

We use Google AdWords to see which pages led to our users submitting contact forms to us, which allows us to create a more effective marketing campaign and make better use of our paid search budget.

Double-click

We use DoubleClick cookies and remarketing codes on our website to record user activity. The information we collect allows us to create targeted advertising in future work and across Google’s network of partners.

Website optimiser

Our website optimiser uses cookies to remember your search history. The information collected is anonymous and not personally identifiable and allows us to generate more relevant results for your searches in the future.

Call tracking

We use Call Tracking to set dynamic phone numbers on our site. These help us identify how you found the website when you call us and allows us to identify the source that you used to find the website. It gives a better idea of our users’ requirements and lets us tailor our advertising methods in the future. If you phone us, your call may be recorded for training and quality purposes.

Visitor tracking

We often record and monitor user’s behaviour around a website to analyse how we can improve its performance.

Job applicants, current and former Fletcher Plant Limited employees

When individuals apply to work for Fletcher Plant Limited, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law.

Personal information about unsuccessful candidates will be destroyed or deleted

Once a person has taken up employment with Fletcher Plant Limited, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with Fletcher Plant Limited has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it.

Your rights

Under the data protection legislation, you have the right to request copies of your data, request rectification of your data, request erasure of your data, object to Us processing your data, the right to prevent your data being used for direct marketing, request Us to restrict the process and where our systems allow, the right to access a copy of the information We hold about you (a subject access request). You also have the right to complain to the Information Commissioners Office if you believe We are not processing your personal information in line with this privacy policy.

If you wish to exercise any of these rights please contact the GDPR Officer in writing at Fletcher Plant Limited, Clement Works, Clement Street, Sheffield, S9 5EA or by emailing privacy@rflimited.co.uk.

For more information about your rights under the Data Protection Act contact the Information Commissioner’s Office www.ico.org.uk.

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